Any items purchased from our website may be returned to us for refund or exchange within 20 days of receipt or notification of receipt, whichever is earlier.
Above policy will not detract from you statutory rights.
If we shortened your watch bracelet please ensure that all the removed links are included with the watch.
PROCEDURES AND CONDITIONS
1. To return an item, please log in to My Account. Under “RECENT ORDERS”, browse the order number, and press on “RETURN ORDER” button. You then have to select the items from that order that you want to return. Once Submitted, our agents will contact you with details on how to return item.
2. Please include with the package a copy of your invoice or order confirmation email.
3. Return article must be in perfect condition, as received, together with all original packaging.
4. There will be a 15% fee for any returns that do not include all the original packaging, manuals and accessories.
5. We accept no responsibility for loss or damage of items in return transit.
6. You are responsible for all freight and insurance charges.
7. Once we receive the item, the refund will be processed and credited to your original method of payment.